Job title: ICT Assistant
Type of Contract: Service contract/ Local recruitment
Duration: One year
Duty station: Sharjah, UAE
Reference Number: SHJ/2019-01
Deadline (Midnight Rome Time): 16 June 2019
ICCROM (International Centre for the Study of the Preservation and Restoration of Cultural Property) is an intergovernmental organization with headquarters in Rome, Italy. Founded by UNESCO in 1956, it is the only institution of its kind with a worldwide mandate to promote and improve the conservation practice of all types of cultural heritage through training, information, research, cooperation and advocacy. ICCROM through its Regional Centre (ICCROM-ATHAR Conservation Centre in Sharjah) has been extensively engaged in training and advocacy activities in the Arab Region.
ICCROM-Sharjah Regional Conservation Centre is a regional field office of ICCROM. The Centre was established by ICCROM and the Government of the United Arab Emirates (UAE) following decisions made at ICCROM’s 27th General Assembly November 2011. The Centre represents ICCROM for the service of its Arab member states. Its legal status in the UAE followed a decision made by the Council of Ministers of the UAE on 29 March 2015, and a headquarters agreement signed between ICCROM and the UAE Government (Ministry of Foreign Affairs) on 27 October 2015. ICCROM-ATHAR dedicated its activities, since its inception, to the protection of cultural heritage in the Arab region and broadening access, appreciation and understanding of its rich history. Basing its philosophy, goals and activities on its wide knowledge and experience in the Arab region, it is working today to enhance and support the work of official heritage institutions to manage heritage sites, historic monuments and museum collections on sustainable basis through a series of regional and national activities including: (1) capacity building and continuing education; (2) outreach and communication; (3) dissemination of knowledge; and, (4) cultural heritage policy development and guidance. In addition, the Centre works on pilot field projects at the request of ICCROM Member States from the Arab region.
Under the overall management of the Director of ICCROM-ATHAR Centre in Sharjah, UAE and the direct supervision of the Operation Officer, the ICT Assistant’s role is to provide technical, operational and procedural support and end-user services in the implementation, maintenance and improvement of information and communication technology systems, procedures and activities of Sharjah Regional Office, in accordance with the ICT work plan, and consistent with the Regional Programme Management Plan.
The incumbent will achieve key results. In particular, s/he will:
The incumbent will be responsible for the processes and functions undertaken to achieve the following results:
University degree in Computer Science, computer literacy and networking systems, or any related discipline to Information Technology.
The position requires good knowledge of LAN and TCP/IP networking, Microsoft Windows Operating Systems, Microsoft Office 2013/2016 and Office 365; Good knowledge of desktop security tools including firewall, web filter, virus and malware protection; Good knowledge of helpdesk procedures; Ability to analyze and troubleshoot problems; Ability to write technical reports. Good knowledge of UN ICT System is highly desirable.
Essential: at least four years of previous relevant experience in the ICT field, user support, server operating systems, LAN support, desktop/laptop troubleshooting, MS Windows operating system, MS Office supports, Internet. Experience with an UN agency, a project funded by UN or INGO is highly desirable.
Interested candidates are invited to submit at the following email address: a motivation letter, updated CV in English with personal photo and a completed Personal History Form (P11) prior to the closing date of the vacancy.
Applications missing any of the above elements, duly completed, will unfortunately not be considered.
This position may be subject to a written test. Only short–listed candidates will be contacted.
Candidates must be Emirati citizens or hold a valid local work permit at the time of application. No relocation fees apply for this position.
Applications in English only are to be sent no later than 16 June 2019 to: email@example.com
Elements to be included are the following:
Applications missing any of the above elements will not be considered.
This position may be subject to a written test.
Only short–listed candidates will be contacted.
ICCROM is committed to achieving workforce diversity in terms of gender, nationality and culture. All applications will be treated with the strictest confidence.